Merchandise returns and exchanges are made solely upon management discretion.
For appointments, Biljana Sykes Yoga, London operates a strict 24 hour cancellation policy.
Pre-booked classes are non-refundable. When booking for Retreats please note that I can only provide a full refund (less a 10% +VAT admin fee) for cancellations made more than 28 days before the start date.
For any other cancellations there will be no refunds or transfers unless your place can be filled from a waiting list, in which case we will refund the fee (less a 20% +VAT admin fee).
If a course or retreat is cancelled ticket holders will be offered either a cash refund or the option of being transferred into an alternative event.
Once you have committed to a class or workshop it is your responsibility to attend the scheduled number of sessions.